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Frequently Asked Questions
What payments do you accept?
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What payments do you accept?
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We accept Paypal, Venmo and most major credit / debit cards (Visa, Mastercard, American Express, etc. We also accept CashApp direct. Contact us to arrange payment.
Can you do repairs?
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Can you do repairs?
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Yes, we can fix most scratches, chips and broken bails. Contact us via email at KravinGlass@gmail.com with pictures if possible.
Do you accept custom orders?
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Do you accept custom orders?
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We occasionally do custom orders usually based on pieces that we have made before. Custom orders require a 50% down payment before production begins. Typical turnaround time is around 2-4 weeks.
How do I find out when new pendants will be available?
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How do I find out when new pendants will be available?
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We post updates and news on our instagram accounts @KravinGlass and @graphic.zack - You can also sign up for our email newletter on the homepage or by using the contact form above.
Do I need an account to order?
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Do I need an account to order?
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No, you do not need an account to purchase from this site. You can check out as a guest or register to save time when checking out.
Do you ship internationally?
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Do you ship internationally?
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We currently ship to Canada, England, Italy and Germany. Contact us if your country is not on a list and an exception might be possible.
Do you offer Wholesale?
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Do you offer Wholesale?
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Currently we only offer wholesale at Glass Vegas Expo. Next event is scheduled for Jan 30th - Feb 1 2024