Frequently Asked Questions

What payments do you accept?

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We accept Paypal, Venmo and most major credit / debit cards (Visa, Mastercard, American Express, etc. We also accept CashApp direct. Contact us to arrange payment.

Can you do repairs?

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Yes, we can fix most scratches, chips and broken bails. Contact us via email at KravinGlass@gmail.com with pictures if possible.

Do you accept custom orders?

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We occasionally do custom orders usually based on pieces that we have made before. Custom orders require a 50% down payment before production begins. Typical turnaround time is around 2-4 weeks.

How do I find out when new pendants will be available?

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We post updates and news on our instagram accounts @KravinGlass and @graphic.zack - You can also sign up for our email newletter on the homepage or by using the contact form above.

Do I need an account to order?

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No, you do not need an account to purchase from this site. You can check out as a guest or register to save time when checking out.

Do you ship internationally?

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We currently ship to Canada, England, Italy and Germany. Contact us if your country is not on a list and an exception might be possible.

Do you offer Wholesale?

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Currently we only offer wholesale at Glass Vegas Expo. Next event is scheduled for Jan 30th - Feb 1 2024